How to Get Your NSSF and NHIF cards in Nairobi

Article by Whitney Nasanga
Posted: September 29, 2017  

If you have recently gotten employed for the first time, I’m pretty sure your boss or HR has asked you to get your NSSF (National Social Security Fund) and NHIF (National Hospital Insurance Fund) cards.

It’s quite a simple process actually, nothing to sweat over. Here I’ll outline the process to ensure a smooth and efficient experience for you. Even better, I have a few tips and tricks from my own experience that you might find helpful.

The National Social Security Fund (NSSF) is a mandatory national scheme whose main objective is to provide basic financial security benefits to Kenyans upon retirement.

  1. Get a letter of employment from your employer

Request your HR to draft an official letter of employment for you, have it printed and signed. The letter should indicate your position in the firm and include your employee number. Also, ensure it is stamped by your employer or HR.

  1. Carry your ID

It will be a complete waste of time and energy waking up early and trotting all the way to a Huduma Centre without your ID, because I can assure you that they will not serve you.

  1. Rise and shine princess

If you want to avoid nasty long lines I would advise you be at Huduma Centre in Teleposta Tower which is on 3rd Koinange Street, no later than 6.30am. You’re still bound to find a handful of people on queue ahead of you, but it helps to be early as possible. Service begins from 7.45am.

You will be guided by the security guard to an inquiry station within the building where you will present your ID card and get asked about the service you would like to be rendered. Once you have clarified that you want to get your NSSF card, you will be given a piece of paper with your line number and directed to the appropriate till.

Upon reaching the till, you will be requested to provide your ID card as well as your letter of employment and in less than 30 minutes, voila! You will be presented with a laminated copy of your NSSF card.

The National Hospital Insurance Fund (NHIF) provides accessible and affordable health insurance to its members.

  1. Fill in your NHIF form

The NHIF form can be found online via: Print it out, fill it in, get it stamped by your employer and head to any Huduma Centre near you.

Tip: Try the NHIF Centre at Bandari Plaza in Westlands. It’s a lot quicker and more efficient.

  1. Submit the forms

Submit the filled in forms and after a week, go back to the NHIF centre to collect the card. Easy as that.

About the author

Whitney Nasanga


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